Kevin
O'Donnell, PCLS
All-lines Independent Adjuster
Kevin O'Donnell
Licenses
Fl, TX, MS, KY, NC, GA, MN, WY, LA, AL and SC
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Home License
Florida license #W344055
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FCN#070012475
Valid Through: 06/30/2026
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National Producer Number
#18100092
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Remote Pilot License
#5156224
(615) 957-0727
About
Catastrophe Claims Adjuster | Expert in Storm Damage Assessment & Litigation Support
Experienced adjuster with 4+ years of hands-on expertise managing small to complex property claims across hurricane, wind, hail, and water-related events. Proven ability to conduct in-depth coverage analysis aligned with carrier guidelines and policy terms. Skilled in inspecting and estimating losses, including PA and attorney-represented claims. Recognized as an expert witness in the State of Texas. Proficient in Xactimate, XactAnalysis, and collaboration platforms. Licensed across 11 states including TX, FL, and LA—ready to deploy nationwide
Education
2004-2006
Southeastern Career College (formally known as the Paralegal Institute) – ABA Approved Associates of Applied Science in Paralegal Studies/Law
GPA: 3.6 Honors
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DESIGNATION
Property Claim Law Specialist Property (PCLS) Claim Law Specialist program from The American Educational Institute
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Honors
Student Honors Society
Phi Theta Kappa- Honors
Experience
Pilot Catastrophe Services
Position: Outside Adjuster in the Dallas area
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US Winter Storm commencing on the12th of February 2021 and ongoing (CAT code 2115)
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Deployment: Start date 2/23/2021 End Date 3/16/2021
Pilot Catastrophe Services
Position: CVE/Inside Adjuster
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Tropical Storm Henri commencing on the 20th of August 2021
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Hurricane Ida commencing on the 27th of August 2021 and ongoing
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Tornado outbreak affecting Kentucky, Arkansas, Illinois, Missouri and Tennessee in the period 10th and 11th of December 2021
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Deployment: start date 7/27/2021 end date 1/14/2022
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List of General Duties Preformed and Responsibilities While on Assignment:
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Investigated and evaluated all relevant facts to determine coverage, and cause of loss to damaged property.
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Conducted inspections of all areas of dwellings and/or other structures by means of third-party vendors.
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Established timely and accurate claim estimate and set appropriate reserves.
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Negotiated and conveyed claim settlements.
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Drafted denial letters, FRC letters, and other complex correspondence.
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Maintained an effective diary system and documented claim file activities in accordance with established procedures. (Software NextGen)
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Crawford and Company
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Deployment: Start date 9/27/2022 End Date 11/11/2021
Position: File Reviewer/ Remote
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Hurricane Ian commencing on the 27th of September
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Reviewed estimates written by independent adjusters.
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Reviewed claims for both Florida Penn and Edison.
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Acted as liaison between Claims Reviewers and Claims Management.
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Reviewed claims for QA standards to ensure clam estimates were within the client’s estimating guidelines.
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Certifications/ CE credits
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Accredited Claims Adjuster (ACA ) Pensacola State College
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Haag Certified Reviewer - Level I
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Haag Certified Reviewer - Level 2
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Xactimate Fundamentals and Proficiency—Xactware
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Xactimate Level 2 Virtual Class-— Xactware
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Basics of Xactimate for Property Claims (Pilot)
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Light wind and Hail Training (Pilot)
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California Earthquake Certification *CEA Certification
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California Fair Claims (Pilot)
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Identification of
Building Materials (Pilot)
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FAST Training Certificate of Completion Flood Training (Crawford)
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Property Field Claims College (Pilot)
• TACTICAL XACTIMATE TRAINING —
AdjusterPro
• EXPECTATIONS FOR
WRITING ACCURATE
FLOOD CLAIMS (pilot)
• FLOOD ADJUSTING PRACTICES I (pilot)
• FLOOD ADJUSTING
PRACTICES II (pilot)
• FLOOD CLAIMS
COLLEGE: POLICY AND
SCOPING PART I (Pilot)
• FLOOD CLAIMS
COLLEGE: POLICY AND
SCOPING PART II (Pilot)
• Flood Claim College: Xactimate Training (pilot)
• 2022 NFIP Claims
Adjuster Presentation (Six-Hour Webinar Course)
• Flood Claims College: Basic NFIP Exam
• Proper Handling of Freeze Losses for Allstate Field Adjusters Webinar (Pilot)
Composition Shingle Damage-Assessment (Haag Education)
• Water Damage Repairs & Replacement (Haag Education)
• Water Mitigation Principles &
Techniques (Haag Education)
• Exterior Cladding
Damage Assessment (Haag Education)
• Floor Coverings (Haag Education)
• HVAC, Electrical, and
Plumbing (Haag Education)
• Fire & Smoke Damage Assessment (Haag Education)
• Framing Systems Damage Assessment(Haag Education)
• Tile Roof Installation (Haag Education)
• Wood Roofs Damage Assessment (Haag Education)
• Slate Roofs Damage Assessment (Haag Education)
• Doors, Windows, and Interior Finishes (Haag Education)